How to use the eSupport Portal

This is a short e-learning training course to introduce service engineers to Barco’s eSupport portal.

Course description

The aim of this training is to show how to use the portal, which provides a quick and easy-to-use interaction and is the preferred method for, logging service requests and RMA’s.
You will learn how to log in to the portal, create and manage service requests and correspond with the Barco service team.

Prerequisites

None

Target audience

Enumerated list: installation and service engineers,  maintenance engineer, Support engineers

Objective

Goal: How to access and use the eSupport portal for service requests and RMA’s

Duration

6 mins

Price

FOC

Spoken language

English

Certification

NA

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Training registration quick start guide

Training Registration Quick Start Guide

Barco training