Warranty Service and Support Introduction EMEA

This e-learning course provides an introduction to the Barco Healthcare Service and Support.

Course description

Topics specifically include the healthcare warranty policy; available packages and what is included, the Repair policy, Service levels and Backlight warranty conditions.
Learners will be presented with interactive material and/or have the opportunity to engage in a scenario based role play in order to practice their learning. To complete the course a short quiz will be used to assess the learner.

Prerequisites

A myBarco account (https://www.barco.com/en/mybarco/registration/personal-information)

Target audience

Sales professional, Sales expert, installation and service engineers, maintenance engineer, technicians etc.

Objective

Goal: Gain an understanding of the Barco Healthcare warranty policy, what is provided, the service levels and conditions that apply.

Duration

30 mins

Price

FOC

Spoken language

English

Certification

This is not a certification course, but may be part of a certification curriculum.

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